Return Eligibility
Return eligibility may depend on the product category, condition, marketplace rules, and the channel where the purchase was completed. Customers should review the applicable listing and order details.
Policy
Return Policy
YBS Commerce is committed to clear and practical return expectations for customers purchasing through online channels.
Customer Support
Customers should contact support through the marketplace or communication channel connected to the order so the request can be reviewed with the correct purchase information.
Condition of Items
Returned items may need to be unused, complete, and in original packaging unless a marketplace policy or applicable law provides different requirements.
Refund Timing
Refund timing may vary by marketplace, payment processor, logistics provider, and inspection status after an eligible return is received.